FAQs

After completing your purchase, you will receive an order-confirmation email. Please check your junk or spam folder if it does not appear in your inbox.

If payment has been taken but you have not received confirmation, email info@dailysteeze.com with your full name and payment reference.

We begin processing orders as quickly as possible. If you notice an error in your delivery details or selected item, email info@dailysteeze.com immediately. We will try to help if the order has not been processed or dispatched, but changes cannot be guaranteed. Once an order has been dispatched, it cannot be changed or stopped. After receiving the order, you may request an eligible return in accordance with our Returns & Refunds Policy.

Daily Steeze accepts secure payments through Stripe and Paystack.

Depending on your device, location and payment provider, available methods may include:

         
• Major debit and credit cards.
         
• Apple Pay through Stripe.
         
• Additional payment options supported by Paystack in your country.
       

All available payment methods will be displayed during checkout.

Apple Pay may be available through Stripe when using a compatible Apple device and browser with Apple Pay already configured.

If Apple Pay does not appear, you can use another card-payment option displayed during checkout.

Payments are securely processed by Stripe or Paystack. Daily Steeze does not directly receive or store your complete card details.

We currently deliver to addresses in the United Kingdom, Europe and Nigeria.

If your country is not available during checkout, we are currently unable to deliver there. We may add more destinations in the future.

We aim to dispatch orders on the same or next working day. Orders placed during weekends, bank holidays, new releases or busy periods may take slightly longer.

Once your order has been dispatched, you will receive a confirmation email containing your tracking information.

We offer the following UK delivery options:

         
• Standard UK Delivery: Usually 2–3 working days after dispatch.
         
• Express UK Delivery: Usually 1–2 working days after dispatch.
       

These are estimated delivery times and do not include order-processing time. Courier delays can occasionally happen outside our control.

We offer the following European delivery options where available:

         
• Standard European Delivery: Usually 3–5 working days after dispatch.
         
• Global Priority Delivery: Usually approximately 3 working days after dispatch.
       

Available services and prices will be displayed during checkout. Delivery times may vary depending on the destination, courier delays and customs procedures.

Delivery to Nigeria usually takes approximately 10–15 working days after dispatch.

Customs processing and local delivery conditions may occasionally cause delays outside our control.

Yes. All Daily Steeze orders are sent using a tracked delivery service.

Your tracking number or link will be included in your dispatch-confirmation email. Please allow a little time for the courier’s tracking system to update.

UK orders are normally delivered by Royal Mail or Evri.

For European and Nigerian orders, the courier may vary depending on the destination and delivery service selected.

Orders delivered outside the UK may be subject to customs duties, import VAT or handling charges.

Unless these charges are collected during checkout, they are the customer’s responsibility and are determined by the destination country. Daily Steeze does not control these charges.

Check your tracking information first. If the estimated delivery period has passed without an update, email info@dailysteeze.com with your order number.

Customers are responsible for providing a complete and accurate delivery address during checkout.

You must contact us within 14 calendar days of receiving your order to request a return.

Email info@dailysteeze.com with:

         
• Your full name.
         
• Order number.
         
• The item you wish to return.
         
• An optional reason for the return.
         
• Clear photographs if the item is damaged, defective or incorrect.
       

Do not send anything back until your request has been acknowledged and you have received return instructions.

Returned items must be in their original condition, with all tags and security ribbons still attached.

Items must not have been worn beyond a reasonable fitting, washed, altered, damaged or marked. They must be free from perfume, deodorant, makeup, body odour, pet hair, smoke and other signs of use.

Every return will be inspected. A refund may be reduced to reflect any loss in value caused by excessive handling, wear, damage or missing tags.

You may carefully try an item on to check its size and fit, as you would in a clothing shop.

It must not be worn for an event, photoshoot, outing or extended period before being returned. Hiding or tucking in labels and security ribbons does not make a worn item eligible for a full refund.

Daily Steeze may record product and security-ribbon details before dispatch to help protect against return abuse.

Customers are responsible for return postage when returning an unwanted item or an item that does not fit.

If we sent an incorrect, damaged or defective item, contact us with photographs before returning it. Once the issue has been confirmed, Daily Steeze will provide return instructions and cover reasonable return costs.

We do not currently offer direct exchanges.

If your return is accepted, you can place a new order for your preferred size, colour or item. We cannot reserve replacement stock while a return is being processed.

We will email you after receiving and inspecting your return.

Approved refunds will be issued to the original payment method. Your bank or payment provider may take additional working days to display the money in your account.

Express-delivery upgrades, international customs charges and return-postage costs are not refundable unless the return resulted from an error by Daily Steeze.

Contact info@dailysteeze.com as soon as possible. Include your order number and clear photographs of:

         
• The item received.
         
• The damage or defect.
         
• The packaging and delivery label.
       

Please do not wear, wash or alter the item while we investigate.

For hygiene reasons, sealed intimate items cannot be returned after the hygiene seal has been removed.

Personalised or made-to-order products may also be excluded unless they are faulty, damaged or incorrect. Any product-specific restrictions will be clearly stated on the relevant product page.

Most Daily Steeze products are designed to be unisex unless the product page states otherwise. Selected products, including certain crop tops, may be designed specifically for women.

Check the product description and size guide before ordering.

Use the size guide on the product page and compare the measurements with a similar item you already own.

The product description will explain whether the item has a regular, oversized, slim or cropped fit. If you need assistance, email info@dailysteeze.com before ordering.

Always follow the care label attached to the garment and any product-specific instructions displayed on the product page.

Damage caused by incorrect washing, drying, ironing or garment care would not normally be considered a manufacturing fault.

Email us at info@dailysteeze.com.

We aim to respond within 1–2 working days. Messages received during weekends, bank holidays or busy release periods may take slightly longer.

Daily Steeze operates online and does not currently have a public retail store or customer-service telephone line.